Volunteer Recruitment – A Case Study of Change
On any given day, The Nelson-Atkins Museum of Art in Kansas City, Missouri welcomes thousands of guests through its doors. During their visits, guests might encounter several of the museum’s more than 400 volunteers at multiple points. These museum volunteers – ranging from teens to nonagenarians from all walks of life – help make the museum an inviting, friendly and inclusive destination. In this feature story, authors Beth Steinhorn, Marla Van Thournout and Denisse De Leon explore how the museum created this strong, vibrant volunteer community as well as more appealing volunteer opportunities that are reflective of its commitment to IDEAS: Inclusion, Diversity, Equity, Access and Sustainability. As they explain, it took partnering, listening, learning and the commitment and willingness of both staff and volunteers to do things differently.
Faiza Venzant, CVA Temecula, California
Fri, 10/25/2024Case studies such as these are really powerful. They show us how values put into action lead to positive outcomes. Congrats to the museum staff and all involved in showcasing this work and best of luck as you continue animating your values!
Beth Steinhorn, VQ Volunteer Strategies, Colorado
Sat, 10/26/2024Thanks, Faiza. We are so pleased to share this story and are glad you believe it has relevance to organizations of many kinds. Thanks for your leadership in this work as well!